Frequently Asked Questions (FAQs)

Audio Visual Equipment

Yes you can use this equipment. You must indicate that you require to use it on your booking form. Please do not disconnect or change any wiring on the equipment

Ball Games

No ball games of any kind are allowed in the rooms.


Yes you can have a barbecue but it must be set up a minimum of 5 metres from any of the buildings and clear of any overhanging tree branches. You must ensure the grass area is not burnt and coals are fully extinguished on completion. Do not dispose of any hot coals in the waste bins on site.

Booking Confirmation

Once your booking has been entered into our Booking System you will get an email confirmation.

Booking Restrictions

Yes - you must be a minimum of 25 years of age to make a booking. We do not accept bookings for 18th or 21st birthday parties regardless of the age of the person requesting the booking

Bouncy Castle

A bouncy castle may be erected in the Main Hall but care must be taken that it does not interfere with overhead projector or lighting. Any fuel driven compressor must be located outside of the hall to prevent noxious fumes in the hall. Hirer must ensure that the Company from which the castle is hired has Public Liability and Third Party Insurance. Bouncy castles are used at the sole risk of the hirer.

Cancellation of Booking

You must give 7 days clear notice of cancellation. If you have paid a deposit and give 7 days clear notice of cancellation your deposit will be returned. Without this notice your deposit will be retained.

Car Parking

Parking is on the Upper Hale Road in front of the building. If you need to bring equipment into the building or require a disabled parking space, please contact us for details.


Yes you can arrange your own caterers


We charge by the hour and the hourly rate depends on the time of day. Take a look at What we do / Prices for more information or call 01252 722362.


Yes we expect you to leave the halls in a clean and tidy condition. Any kitchen crockery and utensils should be washed in hot soapy water, dried and returned to their cabinets. Washing up liquid and tea towels are provided. Work surfaces should be wiped down and bins emptied particularly if they have food remnants or disposable nappies. If necessary floors should be swept. Please take away any refuse that is generated by you.


Yes you can put up decorations but you must not use drawing pins, sellotape or anything that will mark the walls of the halls. Blu-tak must not be used on the painted walls.

Disabled Facilities

We have separate disabled toilet facility and the whole community centre is on one level, therefore accessible to wheelchairs.

Key Collection

We use a key safe and you will be issued with the relevant entrance code a week before your booking.

Kitchen Facilities

Yes all bookings include use of the kitchen facilities including cookers, refrigerator, and microwave. There is also a supply of crockery and cutlery. You are welcome to use these but please ensure they are washed, dried and returned to storage on completion. Washing up liquid and tea towels are provided.

Making a Booking

Full details of how to book are on the bookings page on the website or alternatively send an email to

Opening Times

The Bungalow can be booked from 9am until 11pm 7 days a week.

Outdoor Facilities

Yes, having due consideration for users who have booked other rooms, you can use the areas outside, taking care not to bring mud etc. into the halls in wet conditions. Please be aware that the field adjacent to the Bungalow not the property of the Community Centre. Permission to use this must be obtained from Hale Academy.


Full payment is due 7 days before your event. You can pay by cheque or direct bank transfer, (details available on request).


Yes please contact the Centre Manager

Room Availability

Go to the link to What we do and click on Facilities then Book a Room. Complete the enquiry form and submit. We will check the calendar and come back to you as soon as possible. If you need to know straightaway, call 01252 722362.


Yes, please take away any refuse that is generated by you

Sale of Alcohol

No, we do not have an alcohol licence


There are rarely any concerns about security. Children should be kept under close supervision at all times and not allowed outside the halls without supervision - there is a very busy road outside the centre and the boundary is not enclosed. You should familiarise yourself with the fire exits on arrival. Should you leave the building empty at any time during your hire you should ensure all the doors are closed and locked.


No, the buildings are smoke free area in compliance with the law in public places. There is no smoking allowed on the site at all; smoking may only take place outside the fenced perimeter.